Belfield Music is well known for its top online customer service. We treat all online customers with the same excellent service we give to our in store customer. We will ensure that you receive all the support you need while your goods are in transit and ensure the goods arrive promptly. The majority of our items have tracking numbers available and we cover every single unit by our own shipping insurance.
Online orders are normally processed within 2 business days. Once processed, your order should take between 1-5 business days to arrive depending on your location. Please note that your order may take up to 7 business days to arrive from the day you place your order. If it transpires that the product is out of stock and/or there will be a delay in shipment, we will contact you within 2 business days of placing your order and give you the option of waiting or cancelling your order. The products we advertise online should show if they are in stock or not. We do our best to keep the website stock count up to date, but there may be an occasional error.
If you wish to utilize an express service to receive your item, please contact us for an express quote before you place your order at firstname.lastname@example.org.
All larger sized goods require a signature on delivery. Deliver is made during the hours from 8:00am till 5:30pm Monday to Friday. As such, please ensure you nominate an address which is capable of receiving goods during 8am and 5.30pm. Given the requirement for a signature on arrival, we cannot deliver larger sized items to a PO Box.
Our shipping costs are located in the checkout section. Please refer to the costs before you process your order. Shipping to rural areas may require an additional surcharge. We will contact you before processing your order if this may apply to you.