Return Policy

If you wish to return an item which is not damaged or faulty in any way and you have simply changed your mind or made the wrong decision, you must let us know within 7 days of receiving the item.  We will not agree to refund an item because you simply changed your mind or made the wrong decision if we have not been advised of your intention within 7 days of receiving your item. Once we have provided a return authority, it is the buyer’s responsibility to return the item, at his/her/its own costs within 30 days from original purchase. If the item is returned with any damage or alteration to its original packaging, we will refund the item subject to applying a minimum 15% restocking fee.  We will not refund the costs of the initial shipping charges.

It is in Belfield Music best interests to keep our customers happy with their purchases. If you are not happy with your purchase, please talk to us first. We will always attempt to resolve any problems you may have as best we can. To contact us please email us at info@belfieldmusic.com.au or call us on 02 9642 4450.

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